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Enterprise Support

10x your data science with the creators of scikit-learn, skore & more.

Fast answers, strategic guidance, early feature access, and long-term support from the founders and core developers of the world’s most widely used ML tools.

 

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Do you need an expert opinion or a sparring partner to determine which statistical method is optimal for your specific use case?  Does your training or inference seem to run slower than it should? Do you need to discuss your use case and data confidentially?  Do you need rapid response times because you can't wait for 6 month community cycles?  

We've got you covered with our Enterprise Support Program.  

  • Expert Guidance

    Implementation advice and statistical methodology guidance on the 200+ estimators from the scikit-learn founding contributors.

  • Priority Response

    Direct access to the experts. Don't mess around with the over 1k+ HTML docs and get answers to your questions fast

  • Long Term Support

    Reliable support to ensure your ML pipelines run smoothly over the long term.

  • Enhanced Security

    OSS security services to track and monitor dependancies and minimize risks using open source libraries

  • Exclusive Early Access

    Early access to new features, pre-release updates and roadmap previews

  • Training and Inference Runtime Optimization

    Debug and fine-tune your training and inference pipelines for maximum efficiency

  • Expert Audits

    Review your pipeline with our experts.  Get optimization guidance to accelerate your machine learning.

  • Over 9 Libraries and Counting

    Scikit-learn is a major piece of the stack but not the entire stack. We contribute and give guidance on your other open source libraries.

Provided by the core contributors and experts behind your favorite open source machine learning libraries

Setting the standard for foundational machine learning and data science expertise and support

Community

Free for life

Key features
  • The worlds most comprehensive online documentation always available at scikit-learn.org
  • Engage the community through issues on scikit-learn's Github page
Get Started

Essentials

Small to Mid

Key features
  • Access to experts through a centralised Helpdesk
  • Rapid ticket triage and response
  • Implementation and configuration assistance
  • Issue severity assessment
  • Reproducer report guidance
  • Scikit-learn, skore and joblib libraries
  • Version upgrade guidance
  • Long term support add-on available
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Growth

ML Teams Looking to Scale

Everything in Essentials plus:
  • Visio (outbound from probabl)
  • Priority ticket triage and response
  • Roadmap previews
  • Quarterly insight reviews
  • 2 free expert audit sessions (4h total)
  • Reproducer report assistance
  • All other foundational ML OSS libraries 
  • Version upgrade assistance
  • Long term support
Contact Us

Enterprise

ML Teams at Scale

Everything in Growth plus:
  • Dedicated account manager
  • Quarterly audit session
  • Security analysis add-on
  • Custom integration and implementation support
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Exclusive Founder's Circle Program

The first ten partners that sign up to Probabl Support are automatically enrolled in our Founder's Circle Support Program. 

Get Growth Tier perks for the price of Essentials for the lifetime of your Support Contract. Also includes visibility and co-marketing opportunities.   

Need Professional Support?

Fill out the form to share your organisation's needs, and we’ll be sure to craft a support offer that's optimised for your team and objectives.

Access Support

Do you need to log an issue?  Want to provide feedback?  Have any other suggestions?  Use our centralised helpdesk to communicate quickly with the team.